Korean Air began its days in early 1969 after spending several years as a public company under the name Korean Air Lines. Since then, they have not looked back. Their vision for the airline – “to be a respected leader in the world airline community” – is a reflection on their goals and the resultant service that they provide for their passengers.
The fleet of 117 airplanes operate flights to over 80 passenger destinations, making it one of the biggest airlines operating in Korea, and belonging to the SkyTeam Alliance lengthens their global reach even further. This alliance ensures that worldwide flight transfers for their passengers are as smooth as possible, guaranteeing that their service is flawless and top class.
SkyTeam is the world’s only ‘customer-focused’ airline alliance and for Korean Air, customer satisfaction is more than a word, it’s a philosophy. It is not just the seamless transfers that indicate their dedication to excellent service, but their menu is something that is sure to keep customers happy.
This year, the airline began to serve organic food on its flights. “Organic food was only served in a small number of First and Business class cabins in the past,” said Korean Air President JH Lee. “Our decision to introduce organic food enables us to enhance our service quality as an industry leader.” This change in menu is a sign of the airline’s adaptation to change in worldwide trends.
This improved service and continued innovations in destinations like Hakodate and Istanbul, the global reach of this airline will give all passengers a chance to experience the service and excellence that Korean Air always and continue to strive for.